Meet the Trenchless Innovations Team
Kevin Reid, Owner
Kevin has co-owned and operated Reid & Pederson Drainage since 1986 and Trenchless Innovations since 2002.
In addition to managing day-to-day operations, Kevin oversees the many hours of training our service technicians receive. He takes pride in providing our customers with professional technicians who can diagnose and complete repairs efficiently while providing excellent customer service. Kevin is a resident of Crown Point, Indiana and holds his Chicago Drainlayers license. He is also PACP Certified.
John Reid, Owner
John has spent his entire career in the sewer industry. He has co-owned Reid & Pederson Drainage since 1986 and Trenchless Innovations since 2002. Coming from a long line of business owners, John learned at a very young age the importance of making customer satisfaction the number one priority.
He believes in “building the business one customer at a time,” and providing each customer with exceptional service, professionalism and expertise. He also fosters a family atmosphere among our administrative employees and technicians, which carries over into our customer relationships. John is a resident of Saint John, Indiana. He holds his Chicago Drainlayers license and is also PACP Certified.
Rhonda Salgado, Owner
Rhonda has worked in the sewer industry since 1999, bringing many years of management experience to Trenchless Innovations. She began as Operations Manager of Reid & Pederson Drainage then transitioned into Operations Manager for Trenchless Innovations upon its formation in 2002.
As Operations Manager, Rhonda oversees the daily operations of the business as a whole. In coordinating projects, she enjoys the one-on-one communication with customers, truly taking the time to get to know each customer during the process. Rhonda currently lives in Tinley Park, Illinois.
Rob Stewart, Owner
Rob has been a part of Trenchless Innovations since its inception in 2002. He has extensive project and service delivery management experience. Rob manages the day-to-day operations of the service installers and assists with the sales and marketing of our services. He is constantly looking for new technologies to better serve our customers
Rob holds a Business Management degree from Bergen College in Paramus, New Jersey.
Rob lives in Mokena, Illinois and also holds his Chicago Drainlayers license.
Susan Magruder, Office Administrator
Josh Reid, Technician
Josh joined Trenchless Innovations in 2017, after earning his Business Management degree from Illinois State University. Josh’s favorite part of his job is the satisfaction gained by solving customer problems. In his free time, he plays the guitar and enjoys cheering on the White Sox.
Jim Des Jardins, Technician
After 20 years as a maintenance mechanic, Jim entered the sewer lining business in 2002 when he joined Trenchless Innovations, Jim’s favorite part of his job is bringing our innovative technology to customers in the Chicagoland area to solve their sewer and air duct problems.
Kevin Wall, Technician
Kevin joined the Trenchless Innovations team in 2008. Kevin’s favorite aspect of his job in the fact that every job, every day, is different and presents new opportunities to solve customer problems. in his free time, he enjoys spending time with friends and family.
Alfonso Lara, Technician
Alfonso joined Trenchless Innovations in 2003. Alfonso’s favorite part of his job in ensuring that every aspect of every job is always completed beyond customer expectations, no matter what. In his free time, he enjoys spending time with his family.